Order Procedure

Custom Cycling Clothing Order Procedure

Ordering custom cycling clothing is a simple interactive process where Curve works with you to design clothing with your very own logos and graphics.  The end result is a unique custom jersey (just like the pro teams use in world class races).

Below is a step by step description of the design, production, and delivery process, so you'll know exactly what to expect before you begin.

1)  Send us your Logo Files and Color Preferences

Once you've selected Curve Custom as your clothing vendor, we need to receive your logo files to make sure they can be used to print your order.  To ensure the best quality, we need VECTOR LOGOS.  We can also match PANTONE COLORS, so if have them, please forward them also.  Please forward these to: info@curveinc.com 

If you have an EVENT, it's very important to let us know your EVENT DATE, so that we can make sure we are able to deliver your order in time.

 2)  Work with our In-House Graphic Designer to decide on your Overall Graphic Layout.

Our in-house Design Department will work with you to determine the overall layout of your jersey.  We have standard background graphics to choose from, or we can work directly with your own graphic designer (if you have one).

This is where we decide together on where your logos will be placed and what colors you prefer.  We'll send you a final digital graphic proof for your approval before final production begins.

3)  Process Payment of your Refundable Graphic Deposit. 

Once we begin working on your custom graphics, we ask for a Graphic Deposit.  There is no fee for the first two hours of design time, and this fee will apply to your order total.  Most orders can be completed within the the complimentary two hours of design time. 

This fee is refundable before the final order is placed.

4)  Decide on your Patterns, Sizes, and Quantities.

Here's where we decide together which jersey patterns you'd like.  You can browse our website or discuss it directly with us and get our recommendations.  Please use the sizing charts to determine which sizes/quantities you'd like to order. 

If you have questions on sizing, please let us know, and we can help you decide.

5)  Place your Final Order and process your 50% Order Deposit.

Once you've decided on your patterns, sizes, and quantities, Curve will send you an order confirmation/deposit invoice with a summary of your order for you approval.  We submit your order to the production queue once we've received your deposit payment.

6)  Check and Approve the Final Artwork Proof.

When we submit your order and artwork to the factory, they need to transfer your artwork to their manufacturing templates.  These are the actual files used to print your graphics on the fabric panels.  We send you a copy of these files so that you can check them for accuracy.  It's VERY IMPORTANT to take the time to look these proofs over very carefully for any errors or omissions.  Once we receive your approval, the order is printed and sewn. 

Standard production lead-time from final art approval to shipment is usually about 4-6 weeks.

7)  Process your Final Order Payment.

Once we've received your order at our offices, we will issue you a final invoice reflecting your order total, deposit payments, and freight charges.  Once we've received your final payment, we'll ship your order.  Orders are shipped from Boulder, Colorado.

8)  Team Store Individual Order Processing.

Contact us directly to discuss details of setting up a TEAM STORE on our website so that members of your group can select and pay for their orders individually on our secure online payment gateway. 

All Team Store orders are 100% pre-paid and individually shipped directly to the clients.

 

If you have questions during any stage of the process, then please reach out to us via e-mail or telephone:
info@curveinc.com   +1 303 800 4433